All items are shipped at ambient temperature.

The items must be stored under appropriate conditions after receipt.

The storage conditions can be found on the product labels and data sheets.

We want to make the process as easy as possible for you. That's why we take care of all customs formalities and the associated costs for you - both for customers inside and outside the European Union. For customers outside the EU, we take care of all necessary customs declarations and the processing of the corresponding fees, so you don't have to worry about additional formalities.

This transparent approach means there are no hidden costs and the entire process is significantly accelerated. This allows us to optimise delivery speeds and get your goods to you faster and without unnecessary delays.

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